Hbo’s Apple TV Channel Shuts Down Today Forcing All Users To Migrate To Hbo Max
HBO today officially shut down its Apple TV channel, forcing customers that previously used the channel part of Apple TV to access HBO content to upgrade to HBO Max.
HBO began promoting a notice to users on its Apple TV channel reading that it will be “ending its channel service on July 22” and that users are now required to “get HBO Max to continue watching.” The channel was originally shut down for new subscribers when HBO Max launched last year, but existing subscribers continued to access the channel.
HBO Max is its own separate Apple TV app available from the App Store.
Simultaneously, as HBO shuts down its Apple TV channel, several users are reporting across social media that HBO has removed the ability within its HBO Max app to sign in with an Apple ID account. Users who were previously signed up to HBO via the Apple TV channel had done so through their Apple ID. Now, with the channel shut down and the ability to sign in with an Apple ID missing, some users are locked out from their accounts until further notice.
Some users have found success in retrieving access to their account by creating a new HBO Max account using the same email address used in their Apple ID.
At this pace I think we will end up paying more subscribing to each channel individually, now they discovered the gold mine of monthly subscriptions.
HBO max keeps digging its hole deeper and deeper.
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Complaints started last week after HBO Max rolled out the new update or its own player for the Apple TV system. And that’s when began to make their voices heard.
People voiced issues they were seeing that stemmed from the update, a new custom player HBO Max had built itself for the Apple TV. To fix the issues, the service announced today that it had reverted back to the previous version of its app and the company apologized for the issue as well when announcing the new fix via Twitter.
We just released an update to our Apple TV app, restoring the native tvOS video playback experience you know and lo https://t.co/1bOq5TulQd HBOMaxHelp 1623213386.0
“We just released an update to our Apple TV app, restoring the native tvOS video playback experience you know and love, with more improvements to come, the company wrote through its handle. “Ensuring HBO Max viewers have a quality experience is our top priority and we missed the mark here. Thank you for your patience.”
The update should roll out to Apple TV automatically. Although subscribers who are unsure if the update is live, or are finding their Apple TV has not updated should go into the App Store via Apple TV, look for HBO Max, and then select “Update.”
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Amazon Is Accusing The Question Of At&t Which Possesses Hbo Max Administrator Warner Media In An Announcement Gave To The Verge:
With a consistent client experience, almost 5 million HBO decorations as of now access their membership through Amazons Prime Video Channels. Lamentably, with the dispatch of HBO Max, AT&T is deciding to deny these devoted HBO clients admittance to the extended list. We accept that in case youre paying for HBO, youre qualified for the new programming through the technique youre now utilizing. That is simply acceptable client assistance and that is a need for us.
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News About Apple TV & Hbo:
If you as of now buy into HBO through Apple TVs Channels, you can still observe it in the Apple TV application, yet it wont be refreshed to incorporate a substance that is elite to HBOMax, as per 9to5Mac.
You additionally have free admittance to HBOMax because of an arrangement that was struck among Apple and WarnerMedia a month ago.
Furthermore, if you do approach HBO Max, you can watch HBO Max content inside the Apple TV application.;
There are various approaches to get to HBO Max, and my associate Chaim Gartenberg has assembled a convenient guide on how you can stream HBO Max and how to know whether you may as of now approaching it without expecting to pay.;
If you need to buy into HBO Max through Amazons Prime Video Channels gateway, notwithstanding, you cant at this time.
The issue, it appears, is because of agreement arrangements, reports The Wall Street Journal, which is the reason the HBO Max application isnt accessible on either Amazon Fire gadgets or Roku ones.
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Hbo Discontinues Deal With Apple TV
Apple TV Channels are streaming services that can be purchased and streamed directly in the TV app.
The Apple TV app allows you to access your favorite shows and movies in one place.
Apple handles video hosting and the billing of the service. Subscribers can watch the channels through their TV app on iPad, iPhone, Apple TV, or Mac instead of a third-party application.
HBO, on the other hand, had integrated with Apple TV Channels since 2016.
In 2020, the company decided to create and launch its own streaming service called HBO Max, according to;MacRumors.
When HBO Max was introduced, it featured exclusive films and TV shows that can’t be streamed on Apple TV Channels, like the movie “Wonder Woman 1984,” in an attempt to rake in subscribers.
Last year, Apple TV Channels subscribers could still access the HBO channel but could not stream Max-exclusive content, according to;Apple Insider.
Those who had subscribed to HBO through Apple TV Channels could access some HBO content through the TV app, but they also had to sign in separately to the HBO Max app to access all contents via their Apple ID account. The whole process did not cost extra.
However, it was announced that starting July 22 that everything will change.
HBO will pull out all of its contents on the TV app, and to continuously enjoy the contents, users will have to sign up for;HBO Max for $10 a month for ad-supported service or $15 a month for ad-free service.
Checking Your Network Speed
There are a number of websites that allow you to check your internet speed. One of the common internet-testing websites is called SPEEDTEST. You can download the Apple TV SPEEDTEST app to test your internet on the Apple TV.
Generally, you need a download speed of at least 5MB/s to stream high definition content on the HBO Max app. Any 4K streaming should be supported by speeds of 50MB/s or more. If you are not getting these speeds, your stream will pause constantly and something will need to change.
The content quality on HBO Max is automatically adjusted based on the internet speeds available on your network. Unfortunately, if the internet speed is still too slow, you cannot adjust this manually to standard definition. You will need to refer to one of the troubleshooting methods below to improve your network connection instead.
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What Other Shows And Movies Does It Have
Apple’s shows;run the gamut of drama, comedy, documentary — even undefined deals with a single big star attached. It’s also spending big to get top Hollywood names:;Oprah Winfrey,;Steven Spielberg;and;J.J. Abrams;and other heavy hitters are on board. Apple also struck an exclusive deal with Alfonso Cuarón for the famed director’s first television projects.;
Since Apple TV Plus resides in Apple’s TV app, you can check out the selection there before signing up. You can also browse the catalog through third-party services like;Reelgood.;
Apple’s press site also rounds up all;Apple TV Plus original titles, including some that have been announced but aren’t released yet.;
Apple planned to give theater runs;to some of its films before streaming them on Apple TV Plus, but the coronavirus pandemic has stifled those plans for the time being.;
Restart Your Apple TV
If other applications on your Apple TV are not working as well, its operating system may have run into temporary errors. To fix this, restart your device to reload its system files and resources.;
You can use any of the steps below to restart your Apple TV:
- Press the Back and TV button on your remote simultaneously until your Apple TVs status light blinks repeatedly.
- Unplug your Apple TVs power cable from the outlet and reconnect it after five seconds.
- Go to the Settings of your Apple TV and click on System. Select Restart and follow the on-screen prompts to reboot your device.;
After restarting your Apple TV, open the HBO Max app again and check if the problem is solved.;
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Restore Apple TV To Factory Settings
If you perform a factory reset and your network is fine, you know that it is definitely an issue beyond your control. You can perform a factory reset using the steps below. Keep in mind that this will erase all saved preferences and downloaded content on your Apple TV.
Step 1: Navigate to Settings > System > Reset.
Step 2: Select either Reset or Reset and Update.
Step 3: Wait for the Apple TV to fully reboot.
Check And Reset Your Internet
Your network connection could be running slow, which causes HBO Max not to work. The platform requires a minimum internet speed of 5 Mbps to use its platform and watch HD content without issues.
To check if your network is the problem, run a test using Fast.com to measure your internet upload and download speed.
If the test shows that your internet is the problem, power cycle your router to re-establish the connection with your ISPs servers.
Once your router has restarted, perform another speed test to check if the problem is solved. If you continue to experience network issues, contact your ISP and ask them to address the problem with their service.
On the other hand, consider upgrading your current subscription if it is below the minimum required speed of HBO Max.
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Apple TV Wont Play Hbo Max
If you are having trouble streaming content in your HBO Max app, it is possible that the network is too slow or that the connection in down. You can find troubleshooting tips for this at the beginning of this article and also under the heading Apple TV HBO Max Not Loading/Opening .
Another possibility is that the HBO servers are down. You can check this by either calling HBO support directly, or by checking websites that monitor outages. One popular website is Down Detector.
What Other Devices Can I Watch Hbo Max On
While there were some glaring omissions initially, in November we got HBO Max on Fire Stick, and shortly after, HBO Max on Roku. That means HBO Max is now available on pretty much every major device. That includes but isnt limited to Apple TV, iPhone, iPad, iPod Touch, Chromebooks, Chromecast, PlayStation 4 & 5, Xbox One and Xbox Series X & S, PC and Mac computers, and Android phones. Check here for a full list of compatible devices.
- Find out what we think the best streaming devices are right here
- Learn more about this service with our full HBO Max review
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Report The Problem To Hbo Max
At this point, we suggest that you step aside and let the professionals handle the situation if HBO Max is still not working on your Apple TV.;
Visit the Help Center and ask for assistance from HBO Maxs customer support.;
Ensure that you provide all the necessary details on your report to make it easier for HBO to give the best solution for your problem.;
This ends our guide for fixing HBO Max if it is not working on your Apple TV device. Please leave a comment below for your questions and other concerns, and well do our best to answer them.
If this guide helped you, please share it.
Youre Better Off With Native Apps For Now
Until we see more interesting pricing on Channels, youre better off using regular apps. Nearly every service with a Channel also supports the TV app with its native app. So if you use the AMC app to subscribe to AMC+, for example, you will see AMC shows in the the Up Next section of the TV app and in your recommendations. And while you wont stream those shows from directly within the TV app, playing an episode in the TV app will automatically pop over to the AMC app for playback.
And of course, if you subscribe from within the native app as an in-app purchase, youll still have all your billing handled by Apple, if thats something you care about.
Most importantly, most of these services offer yearly subscriptions in their native apps or on their websites, saving you 20 percent or more over the monthly rate. The Apple TV Channels subscriptions are only month-to-month.
Apple could work with its Channels partners to allow you to log in with your Apple ID in order to use their services on the web, in native apps, or on other platforms. Thats possible with Paramount+, for example, but most services havent made that connection.
Note: When you purchase something after clicking links in our articles, we may earn a small commission. Read ouraffiliate link policyfor more details.
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How Does Apple TV Plus Compare With Netflix Disney Plus And Other Subscription Video Services
Apple TV Plus is a;subscription streaming service;to watch the company’s original series and movies exclusively. Like Netflix, it doesn’t have ads.;
Unlike Netflix, it doesn’t have a big library of licensed shows or movies, nor will it release full seasons of its shows all at once in a binge-able bunch . Most Apple TV Plus series premiere a small cluster of episodes, often three, followed by one new episode every week. Full seasons of some series drop all at the same time, though.;
Apple TV Plus is available in more than 100 countries and is also part of Apple’s family-sharing feature, which allows you to add up to five family members to share a plan. Apple originals are available in 4K, HDR and Dolby Vision, and most titles also offer Dolby Atmos sound, according to this;Apple support page.
Restart The Hbo Max App Or The Apple TV
Sometimes closing the app or restarting the Apple TV is enough to clear any small errors that have occurred. To close the HBO Max app, follow the steps below.
Step 1: Double click the TV button on the remote.
Step 2: Make sure you have highlighted the HBO Max app.
Step 3: Swipe or touch upwards on the remotes touch pad to close the app. This is similar to closing an app on an iPhone or iPad.
Step 4: Reopen the app to see if it is working.
There are two ways that you can restart your Apple TV. The first is by holding the TV button together with either the Back button or the Menu button . You should hold the two buttons until the Apple TVs light blinks and it restarts.
The other method is through the Apple TVs system settings. You can find this function through the pathway below.
Settings > System > Restart
The other thing you can try is a hard reset. This involves unplugging the Apple TV so that any residual charge is drained. By doing this, you are forcing it to clear any unnecessary memory, which may include other small errors in the system.
Step 1: Unplug the Apple TV from its power source.
Step 2: Wait for approximately 10 minutes.
Step 3: Plug in and turn on the Apple TV to see if it is working again.
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Hbo Officially Shuts Down Its Apple TV Channel Cutting Off Hbo Max Access For Some Users
When WarnerMedia launched its new expanded streaming service, HBO Max, earlier this year, HBO simultaneously stopped participating in Apple TV Channels. This meant that new subscribers could not sign up for HBO through Apple TV Channels, but existing subscribers could continue to access their subscriptions.
HBO appears to have flipped a switch today, however, that completely shuts off access to HBO via Apple TV Channels, including the ability to sign in using your Apple TV Channels subscription information.
: Apple is now sending out an email to affected users informing them that HBO is no longer available and that they will receive a refund. Apple and HBO are offering users a discounted rate for an HBO Max subscription. Here is the full email:
The HBO channel on the Apple TV app is no longer available and your subscription has ended. You will receive a refund or credit for any unused portion of your current subscription period.;
Redeem your code below to keep watching on HBO Max which includes all of HBO along with so much more for a discounted rate of $9.99/month for the first 3 months of the HBO Max Ad-Free plan. This limited-time offer is valid through September 5, 2021.;
So those who subscribed to HBO through Apple TV Channels could access some HBO content through the TV app, but they could also sign in to the HBO Max app to access all the content at no additional charge via your Apple ID account.