Thursday, July 11, 2024

What To Do When Your Roku TV Screen Is Black

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Uninstall And Reinstall The Silverlight Plug

ALL ROKU TVs: Black Screen or Flickering Black Screen? FIXED! (2 Solutions)

You may be running an outdated version of the Silverlight plug-in, or the plug-in may have become corrupted.

To uninstall the Silverlight plug-in:

  • Quit all open browsers – including this window! You may want to print the following steps.

  • In the menu bar at the top of the screen, select Go, then select Computer.

  • Select Library.

  • Drag Silverlight.plugin to the Trash.

  • Once you have emptied your Trash, Microsoft Silverlight uninstallation is complete.

  • To install the latest version of the Silverlight plug-in:

  • Sign in to and press play on any title.

  • See our Netflix system requirements for HTML5 Player and Silverlight to make sure Silverlight is compatible with your computer.

  • Some members may encounter the message Silverlight.dmg cannot be opened because it is from an unidentified developer when attempting to install Silverlight. This is fairly common for applications that are not downloaded from the Mac App store. If you encounter this message, continue with the following steps to complete your Silverlight installation.

  • Right-click or hold the Control key on your keyboard and click on Silverlight.pkg.

  • Select Open on the pop-up menu.

  • Select Open on the prompt that says “Silverlight.pkg” is not from the Mac App Store. Are you sure you want to open it? Opening “Silverlight.pkg” will always allow it to run on this Mac.

  • Follow the prompts to complete installation.

  • Once installation is complete, try Netflix again.

  • Roku Keeps Going Black

    Categories Electronics, Roku TV, Television

    Unlike other entertainment devices, Roku TVs emphasize a user-friendly design and free access to video streaming. However, these TVs like any other unit arent without their faults. One of the more common Roku issues is a screen that keeps going black.

    This article will address why your Roku keeps blacking out and how to resolve the problem. Well also explain when you should contact a Roku support agent to get a more definitive answer.

    Why Is My Roku Showing A Black Screen

    There are many reasons behind this issue some of them are mentioned below:

  • The streaming stick is not plugged in properly.
  • A temporary glitch on your TCL Roku tv can cause the black screen issue.
  • Your internet is not working.
  • The backlight of your TCL Roku tv is having an issue.
  • These are some of the most common reasons due to which you are now seeing a black screen on your TCL Roku tv.

    Read Also: Vizio TV Just Went Black

    Hisense TV Roku Not Working

    Categories Electronics, Hisense TV, Roku TV, Television

    Hisense TVs offer those who are looking for a smart tv without breaking their budget the ability to find a great TV with all the same features those higher-end TVs may offer. However, when it comes to Roku issues with this TV, what can you do when this app stops working?

    If Roku is not working on your Hisense TV, reset the TV through a few different methods, check that all external audio sources are connected properly, reset your modem or router, and remove any objects too close to the TV which can cause overheating, among other solutions.

    With the ability to have a large screen, access to hundreds of apps, and a high-quality picture, owners are able to have a quality TV for a sticker price that is a bit less than other big-name brands. However, when it comes to its ability to function as Roku TV, price goes out the door and people want a TV that is going to be able to perform well. If your Hisense Roku TV is not working, take a look below to find out how to fix the problem and get things working once again.

    Tcl Roku TV Blinking On And Off

    How do I set up my Roku TV?

    If your TV blinks on and off a component attached to it could be at fault. To fix it, try turning the TV off and back on. The TV could be having difficulty talking with your router. Also, try restarting the router. If the problem persists, try changing the location of your TV and router. After that, try changing the channel.

    Read Also: What Remotes Work With Tcl Roku TV

    Tip # 2 Swap Out Hdmi Cable

    A malfunctioning HDMI cable is a common cause for a black screen on your device and in which case, you will need to swap it out with a new one.

    Its hard to tell if an HDMI cable goes bad.

    If you do not have any spare HDMI cables laying around, I strongly suggest you purchase a new one. Here is a link to a very highly rated HDMI cable over at Amazon. Ill include a little product box below over to Amazon to the one I bought. This new cable fixed my black screen problems immediately.

    Why Is My Roku TV Sound Not Working

    Check the volume level and mute settings on your television. Make sure mute is OFF and that the volume setting is at an appropriately audible level. If you need help, check the documentation for your TV manufacturer. If you are using a composite cable, check that the audio connectors are snugly attached at both ends.

    Recommended Reading: How To Screen Mirror Without Apple TV

    Why Does My Roku TV Keep Going Black

    Another explanation is that the streaming is being disrupted by the Auto-adjust Display Refresh Rate, resulting in a black screen. If thats the case, youll want to investigate and experiment with this feature to see if the problem resolves itself.

    You can do this by following the steps below.

  • Navigate to the Settings menu on your television.
  • Scroll to the Advanced System Settings section.
  • Select the Advanced Display Settings option.
  • Choose Auto-adjust Display Refresh Rate. Set it to Disabled if its Enabled, or vice versa.
  • Failure In The Power Supply Board

    Roku TV Black Screen Fix – Try This!

    There are lots of root causes for a TV screengoing out all of a sudden, but the most popular causes is a failure in thepower supply board. Usually, a TV may have more than one power supply boardsalong with a T-con board as well as other internal parts. While such componentsmay sound a bit complicated, in fact, they are very easy and simple to fix.

    Also Check: How To Get Discovery Plus On Smart TV

    Still No Audio Swap Your Cables

    Its fairly rare, but on occasion, your HDMI, optical, or component cables can be faulty. If none of the steps so far have helped, try switching out your cable with another set. This can be frustrating if you dont have an extra set handy, but the good news is that all three types are inexpensive and you can find them at your local retailer or online.

    Audio Troubleshooting Tcl Roku TV

    If your picture is fine but the sound is missing on your TV

    • The sound might be muted. Try pressing the volume up button to restore sound.
    • Do a channel search and check if it is the same with other channels. If only there is only one channel with no sound, the problem is likely poor signal strength of the network, or it may have a technical issue.
    • If you are using DVI or Y, PB, PR, remember to also connect the devices left and right audio output jacks to the TVs L and R audio input jacks.
    • If your TV is connected to a different device such as a cable or satellite box, Blu-Ray, DVD, etc make sure the cable connection is correct. Check if the device has a volume controller and try adjusting it.
    • Change the TV sound mode to mono or stereo.

    Read Also: How To Install Disney Plus On Vizio TV

    Tcl Roku TV Mac Address Blocked Fix

    Check if you have MAC Address Filtering enabled on your router. If yes, you have to add your TVs MAC Address to your routers allowed list.

    To locate your wireless MAC address:

    • Press the Home button on the remote.
    • Go to Settings and select OK on the remote.
    • Go to Network and select OK on the remote.
    • Go to About.
    • The MAC address can be found next to Wireless MAC address.

    How Do I Reboot My Roku TV

    How to Cast YouTube and Netflix screen from your Phone ...

    How to restart a Roku device

  • Select the Settings menu by pressing OK on the remote.
  • Scroll down to select the System option.
  • Scroll down to the System restart option and press OK on your remote.
  • Select Restart. Your device will shut off, then turn on again.
  • Press the Fast Forward button two times.
  • Read Also: How To Connect Insignia Remote To TV

    Garbled Or Distorted Audio

    Weve seen reports, specifically related to the Roku Ultra, but possibly on other models as well, of garbled or distorted audio. A fix that seems to work in this instance, is to begin playback of the desired video, then:

    • Press the Star or Asterisk button.
    • Scroll to Volume Mode.
    • Select OFF by scrolling right.

    Fix: Tcl Roku TV Screen Is Black But Sound Works

    TCL Roku TV gives you the best of two worlds high-quality pictures and access to unlimited entertainment programs. Therefore, you can relax at home and enjoy all your favorite movies and shows in crisp, clear images.

    Unfortunately, like every other device, TCL TVs are also prone to some issues that can affect your viewing experience.

    One common issue is where your TCL Roku TV has sound but doesnt show pictures. Fortunately, sometimes the problem is minor, meaning that you can fix it without calling a technician.

    If a TCL Roku TVs screen has gone black but the audio still works, it is mostly due to loose cable connections or a hardware issue affecting your TVs LED lighting. Unplugging the TV from all cable connections, including power, and then plugging it back in after 5-10 minutes resolves the issue.

    However, if it is an LED problem, you will need assistance from a professional.

    While the above are the common causes of this error, they are in no way the only ones. Here is a list of more possible causes.

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    How To Troubleshoot A Tcl Roku TV Without A Remote

    The Roku mobile app is an alternative remote for your TCL Roku TV that you can use to troubleshoot. It is free for compatible iOS and Android mobile devices. You can use the Roku mobile app to control your TV with voice commands. This includes changing stations, TV inputs, and launch streaming channels, and more. Voice commands are only available in the United States.

    • Before you start using the Roku mobile app, check that your mobile device and your Roku device are on to the same wireless network.
    • When the Roku mobile app launches, it will discover any Roku devices on your network.
    • Select the Roku device you wish to control using your Roku mobile app.
    • You will then be taken to the home screen where you will be able to control your Roku device.

    Solution : Turning The Power Saver/ Sleep Timer Off

    How To fix Black screen on Roku TV

    You might have accidentally turned the sleep timer or the energy-saving mode on. The sleep timer function is likely to automatically shut off your TV after a pre-set period. This could be the probable reason as to why your TV is displaying a black screen. The power-saving mode as well is likely to cause this issue in your Samsung Smart TV.

    Therefore, to solve the black screen issue on your TV, you will require to turn these features off. To turn the sleep timer off, follow the steps given below:

  • Press the menu button on your remote.
  • Select system and click on Time.
  • Choose the Sleep Timer and switch it Off.
  • On the other side, to turn off the power saving mode you will need to follow the steps outlined below:

  • Using your remote, press the menu button.
  • Navigate to Settings on your TV.
  • Select the Energy Saving mode and turn it off.
  • If the above solution still does not fix the problem, proceed to the next solution provided below.

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    Solution : Set The TV Input Correctly

    Your TV could be displaying a black screen issue due to the incorrect settings of the TV inputs. The source device might not be powered up as well. Therefore, you need to ensure that the inputs are set correctly. Using your remote, press the Source button to see the inputs available and navigate on the input settings to make sure they are correctly set.

    Furthermore, make sure that the TV input is set to the component you are currently using. Also, you can try to switch to all the TV Inputs one at a go to make sure that you have the component rightfully connected to the correct input. This way, you are likely to solve the black screen issue in your Samsung Smart TV.

    Hisense Roku TV Not Finding/connecting To Wifi/internet

    If you have a Hisense Roku TV, then you have a smart TV that must run on some type of network in order to function. Not only does this TV need an internet source to allow it to complete the most basic of tasks, but through this network connection, you are able to have access to hundreds of different apps and features that are streamed through an internet connection. What, then, do you do if your TV will not find or connect to the internet?

    If your Hisense Roku TV will not find or connect to wifi or internet, it could be that your internet connection is running too slowly to be found at the moment. To resolve this issue, unplug your router or modem directly from the power source and allow it to sit for 60 seconds.

    Once the 60 seconds have passed, you can then plug the device back in and allow it to reboot. When it has completely rebooted, try once again to establish a network connection within your Hisense Roku TV. If you are still not able to find a network to connect to, try connecting your TV to a mobile hotspot. If your TV is able to pick up the hotspot and connect, then the issue lies with your network which may need to be resolved by calling your network provider.

    Also Check: Watch Time Warner Cable On My Computer

    How To Perform A Tcl Roku TV Black Screen Reset

    Black screen issues could essentially occur when specific parts from the TV are faulty.

    For instance, if the power cable of your Roku TV isnt working correctly, your screen will go black but the audio could remain.

    Another reason would be the backlight of your screen, in which case nothing but a repair will help.

    Regardless of your circumstance, you can never be sure where the issue is coming from unless you try fixing it.

    Roku Keeps Blacking Out/going Black

    How do I set up my Roku TV?

    When the Roku TV continues to blackout, its likely due to minor tech bugs. Rebooting the device will reset all of its hardware and applications. A reset will resolve any errors triggering the black screen, restoring Rokus usual high-quality images.

    To reboot the unit, unplug the device from the power outlet and wait approximately one minute before reconnecting it.

    If a channel consistently blacks out, its best to erase it from your home screen, reset the device, and then re-add the channel if necessary.

    Also Check: Can You Watch Spectrum TV On Computer

    When You Try To Play A TV Show Or Movie

    Turn off Chrome extensions

    If you use Chrome, you can turn off unnecessary add-ons.

  • In the address bar, enter chrome://extensions.

  • Turn off any extensions that are turned on.

    Note:Extensions listed under Chrome Apps don’t need to be turned off.

  • Try Netflix again.

  • If these steps solve the problem, try turning on your extensions one by one to determine which one is preventing Netflix from working properly.

    Q: What If I Have A Tcl Roku TV With A Black Screen How Do I Reset The TV

    A: Press the Home button on your remote and then select Settings. Once you are in the settings, select System, and then select Power. Once youve done that, select System Restart and then Restart, to confirm it.

    Juan Camacho offers some additional troubleshooting tips out on YouTube that may help:

    The KP Repairs and Fixes YouTube channel offers some additional advice:

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    Power Cycle The TV Using An Alternate Method

    There is another way to power cycle the TV if the method described above doesnt work.

    First, youll need to get your hands on a paperclip or something similar. Then:

  • Turn off the TV and unplug it from the wall.
  • Find the reset button on the side of the TV. It looks like a tiny hole that only a paperclip can enter.
  • Press and hold this reset button for at least 30 seconds.
  • Power the TV back on.
  • Reproduce the exact situation again and confirm that the issue has been fixed.

    Are You Using Playstation Vr

    Onn. Roku TV: Black Screen, No Picture or Flickering Black Screen? Easy Fixes!

    If you are using a first-generation Playstation VR on a PlayStation 4 Pro, your problem may be caused by an HDR setting. To change the setting, follow the steps below.

    Turn off HDR

  • From the PS4 home screen, select Settings.

  • Select Sounds and screen.

  • Turn HDR Off.

  • Try Netflix again.

  • If this fixed your issue but you still want to stream Netflix in HDR, disconnect your PSVR unit and watch Netflix directly from your PlayStation 4 Pro.

    If this didn’t fix your problem, or you aren’t using a first-generation PlayStation VR on a PlayStation 4 Pro, continue troubleshooting below.

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    Clear The Netflix Cookie

  • Go to This will sign you out of your account.

  • Select Sign In and enter your Netflix email and password.

  • Try Netflix again.

  • In the upper right corner of your browser, select Menu .

  • Chrome will show the current version and automatically install any updates.

  • Select Relaunch.

  • From the menu bar in Safari, select History.

  • Select Clear History…

  • From the drop-down menu, select All History.

  • Select Clear History to confirm.

  • Try Netflix again.

  • If you use Chrome, you can turn off unnecessary add-ons.

  • In the address bar, enter chrome://extensions.

  • Turn off any extensions that are turned on.

    Note:Extensions listed under Chrome Apps don’t need to be turned off.

  • Try Netflix again.

  • If these steps solve the problem, try turning on your extensions one by one to determine which one is preventing Netflix from working properly.

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