How To Solve Netflix App Not Working On Samsung Smart TV
Try the following solutions to fix the Netflix errors on Samsung TV.
- Check Whether Netflix is Down
- Check for Updates
- Check Whether Your Internet is Working
- Uninstall and Reinstall Netflix App
- Disable Samsung Instant On
- Check Whether Your Netflix Plan is Active
- Check Whether Netflix is Blocked
- Clear App Cache
- Reset Your Smart Hub
How To Watch Netflix On Smart TV In Geo
To get Netflix on your Smart TV in geo-restricted regions, follow the simple instructions below:
Connect A Laptop To A Non
Connect your laptop to your TV with an HDMI cable and stream Netflix content from the laptop to the TV. Your TV must have an HDMI port, and your laptop needs a video-out port.
A MacBook may require a Mini DisplayPort adapter. Make sure to check which port your Mac has before buying a cable.
Once connected, choose the right input option on your TV. Press the button on your remote and select the input that matches the port you plugged the cable into, such as HDMI. Then, go to Netflix using a browser on your laptop. You should now see Netflix on your TV.
With a Windows PC, if you dont see an image on the TV, press the Windows key + P. Then, select Duplicate or Second Screen Only.
With a MacBook, if you do not see Netflix on your TV screen, go to System Preferences and choose Display. Select the Arrangement tab and then select the Mirror Displays checkbox.
If you see Netflix images on your TV, but no sound is coming from the TV, you likely must adjust your laptop’s sound settings to specify that you want to use external speakers . Here’s how:
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Netflix Not Working On Samsung Smart TV Troubleshoot And Diagnosis
Netflix, the worlds leading internet entertainment service, allows you to watch TV shows and movies online or through its mobile app. The service is accessible for free if you are stuck on a bus or train with no WiFi a feature that Netflix touts regularly.
However, many users have reported issues with the app not working on their Samsung smart TVs. Follow these tips to get Netflix working again.
Find The Netflix App In The App Library

On the Smart Hub, a list of your options will be displayed at the bottom.
Navigate to the left to find the Apps tab and Select.
On the Apps screen that appears, scroll through the presenting apps to spot Netflix and hit the Select button.
Alternatively, you can use the search icon to find Netflix.
In this case, select the search icon, and a keyboard will appear. Type Netflix, select, and the app appears on your screen.
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The Netflix App Has Pending Updates
Did you know? Apps also get tweaks here and there.
TV shows and films get added to Netflix almost every day. Its makers also work on making the interface easier to navigate.
But what if your TV isnt running the apps latest version?
This can cause problems with your TV. Like loading and accessing issues.
You may see the icon on your Home menu. Or lets you sign in. But it wont open!
Not updating your apps? Then, youre missing out on new and exciting features.
Say no to FOMO. Youll finally get to see that show your friends have been raving about.
Update the Netflix app
Its pretty easy to check and start the update process. Make sure your Samsung Smart TV is already connected to Wi-Fi.
To update the Netflix app on your Samsung Smart TV:
Give your TV some time to update the Netflix app. Avoid turning off the TV or unplugging it as the update is ongoing.
How To Share Vpn Connection On Mac Os X With A Smart TV
For starters, subscribe to a reliable VPN service that works for Netflix such as NordVPN, most VPN providers dont work for Netflix currently as Netflix has blocked them. However, there are still a few VPN companies like NordVPN that work really well. Next know your username, password and IP address of the VPN server youre connecting to . The details can be found by clicking properties of your PC VPN connection. Next, make sure your VPN is well configured and working. Lastly, remember to route all your traffic via a VPN on the advanced tab.
At this point, youre ready to share your Mac VPN connection with your smart TV. It is however, important to know that you cannot share a VPN connection to a network connection that is currently active. In other words, if youre using a Wi-Fi card, you can only share a VPN connection to other devices using the Ethernet as the Wi-Fi card is already in use. The reverse is also true.
Then proceed as follows:
- Open system preferences on your mac and head to network Sharing
- Now enable internet sharing by selecting select your VPN connection.
- Under the option where it reads to computers using, select the appropriate choice. Remember if using Wi-Fi select to computers using Ethernet and vice versa, as we discussed above. Ensure your Wi-Fi is well secured with a strong password avoid free-loaders
How to configure pre- 2013 F and H series Samsung Models?
To do this:
How to configure Post-2013 F and H series Samsung models?
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How To Watch Netflix On Your Smart TV With Amazon Fire TV
Search for your VPN provider, or just search for “VPN to browse supported providers.
You can do this manually via the search box at the top right of the Fire TV screen, or use voice search for 2nd Gen owners with an Alexa remote.
Install and run the app.
Connect to a VPN server in the United States.
Press the Home button on your remote to exit the VPN app while it is still running.
Launch the Netflix app and sign-in.
It doesn’t matter if your account is not registered in the US, you should now see the full US catalog of Netflix titles.
The TV show “Twin Peaks” is not available to us UK Netflix subscribers, so we find it useful to search for it in order to verify that we are viewing the US catalog. All being well, you can now just click on a title to watch it.
How To Fix Netflix On Samsung Smart TV Not Working
When you find difficulty in accessing Netflix or if Netflix on Samsung TV is not working, you shall try the following fixes.
- Find if your internet connection is stable and working fast.
- Check if the Netflix server is down and wait for it to get resolved.
- Plug out your Samsung TV from the power cord and connect it back after two minutes.
- Log out of Netflix and log in back. Then press Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up.
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Which Method Should I Choose
If you correctly followed all the steps, both methods discussed above will enable you to watch Netflix on your Samsung Smart TV from anywhere. However, one of the suggested methods may suit you better depending on personal preferences.
For instance, a smart DNS is fast and easy to set up, but it is extremely hard to find a SmartDNS that works any more. On the downside a SmartDNS wont encrypt your traffic, leaving you vulnerable to malicious actors on the web. VPNs on the other hand, are very secure and reliable but you may need a VPN enabled router to connect your Samsung smart TV.
To sum up Id like to add a bonus tip here, thats you can also watch Netflix on PS3 if you want. Isnt it cool that your Sony PlayStation that you bought primarily for games could be turned into a smart tv as well?
Finally, if you still cant get Netflix to work on your Samsung Smart TV even after following the above steps, please write to us on the comment section for a more personalized guide on how to fire it up on your smart TV. Otherwise enjoy Netflix!
Note: If you ever encounter a problem with Netflix after having your IP changed either with the SmartDNS or VPN method, please refer to our guide to fixing Netflix proxy error for help.
Connect Your Samsung Smart TV To Wifi
Your Samsung Smart TV may already be connected to your home WiFi network, but if it isnt it will just take a few seconds if you follow these simple instructions:
- Select SETTINGS, then OPEN NETWORK SETTINGS.
- Within the NETWORK options, there should be a selection for WIRELESS.
- Once you have selected WIRELESS, your WiFi network name should appear on a list.
- Select CLOSE, and youre done! Your Samsung Smart TV is now connected to the internet.
Your television should stay connected to this network and you can now use all of the smart features without having to reconnect every time!
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Disable Samsung TV Instant On Feature
Instant on is a feature in Samsung Smart TVs that lets you wake up your TV with the push of a button. Despite its convenience, this feature can have a negative effect on Netflix and , as reports show that the feature can decrease streaming quality or stop them from working.
To get the best Netflix viewing experience, disable instant on, and youll notice a sharp increase in streaming quality.
Instant On will stream content instantly without having to wait for the TV to boot up. However, it does consume more energy than usual and can shorten the lifespan of your TV, so you should disable it when not using the Smart Hub feature.
How to disable the Instant-On setting
Step 1. Go to SettingsStep 2. Select General.Step 3. Find Instant On.Step 4. Toggle the option Off.
Samsung TVs are known for their high quality, but many users complain about Netflix not working properly on their Samsung TV devices. However, there is a simple setting that can be turned off to make it work. You should disable the Instant On feature located in the TVs menu settings. This will make your TV be in its off state by default, instead of leaving it on at all times.
Setting Up Netflix On Your Samsung TV

Quick Links
The process of downloading the Netflix app is the same for smart TVs, home theaters, gaming consoles, and similar streaming devices. Many of them will already have Netflix when you get them, or their remote will have a Netflix button.
Take a look at your remote control and the main menu of the TV. If you dont see Netflix anywhere, you should download it from the TVs app store. If you cant find the app store, check your user manual or contact the Samsung help center for instructions. Also, make sure the TV model you have supports Netflix.
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How To Log Out Of Netflix On Any Smart TV
These instructions are for how to sign out of Netflix when using the smart TV app. If you use Netflix on your TV through another system, like a Chromecast or games console, the steps will vary.
You might notice that there are menu options to Reload Netflix and Exit Netflix. Note that neither of these will sign you out of your Netflix account, but instead reload and close the Netflix app respectively.
If for some reason you can’t access the Netflix menu or find your way to the Get Help page, use your remote to enter the following sequence: Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up. It will jump you to the Get Help page.
Once you have signed out, you then get the option to sign in to another Netflix account. Remember to sign out again following these steps if you only want this to be temporary.
What To Do If You Dont Have An Hdmi Cable
If you prefer to watch Netflix on a bigger screen, you can always cast it to your TV via media adapters like Chromecast. The digital era is bringing us more cord-free technology, and casting is one of those services. Free to use and available with most devices , you can easily mirror your laptop or smartphone screen directly to a device that is connected to your TV already.
Dont see the cast icon? Its likely you arent connected to Wi-Fi. Toggle wifi on and back off again, then you should be good to go.
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Your Samsung Smart TV Couldnt Load Properly
Hey, what did you do that for?, your Samsung Smart TV asks.
Splashing water on your friend while theyre asleep.
Thats like turning on your Samsung Smart TV. And quickly opening an app.
Devices are created for our convenience. But they also thrive off of our patience. When we wait a few seconds for them to load. Completely.
Its software may be designed to run efficiently.
But have you thought about its RAM?
RAM stands for random-access memory. It remembers all your data. Most smart TVs have at least 8GB of RAM.
And it can get full. Slowing down your TVs performance. And your Home Menu may not even appear.
Also, software needs to be updated from time to time. Outdated software can also cause operation problems.
Practice patience for your Samsung Smart TV
As you turn on your Samsung Smart TV. Wait for it to completely load.
The logo and the model name would appear. And also your menu. Give it at least 10-20 seconds to finish flashing.
Your Samsung Smart TV may also still be connecting to your Wi-Fi too. In the activation process.
Clear the RAM
Samsung Smart TV models from 2020 and beyond have Device Care.
This feature optimizes your devices functions. It also closes background apps. And empties out your RAM.
But for 2019 models, the settings are different. Its called the TV Device Manager. But it works the same way.
To clear your TVs RAM for 2020 models:
Update the software with the Internet
How To Fix Samsung TV Netflix App Black Screen:
Sometimes the Netflix app will open, but what you will find is a black screen with no sound of any kind, and you see nothing while you wait. Heres how Netflix works on your Samsung TV.
The black screen on your Netflix app can be fixed by going to the back menu and reopening Netflix. If this doesnt work, youll want to restart by turning off your TV and unplugging it for 5 minutes and restarting it.
If you still get a black screen, you should uninstall and reinstall Netflix, and if it still doesnt work. So you should contact Samsung Support. By restarting and turning off your TV, you restart the Netflix app completely. But when it does not work, it means that the app may crash, and you should install a new one.
Then it could be a problem with your Samsung tv software. You can fix this by resetting your Smart Hub. However, it clears all data and resets all settings to default. So you want to try this only after you try everything else.
You will find all the instructions and information on how to do this in a helpful article by Samsung. Find it here. In case of failure, you should contact Samsung to ask how to fix it.
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Why Cant I Get Netflix On My Samsung TV
Often deleting the Netflix app and reinstalling it will fix any problems youre experiencing. If youre having trouble reinstalling Netflix on a Samsung smart TV, highlight the Netflix app with your cursor, press the Tools button on your remote, and then select Reinstall. Sign out of Netflix on all devices.